--- title: How Ability Can Help You After You Purchase Your Desksurfer description: At Ability International, we can help you after you purchase your desksurfer to get the most usage of it on-site. image: https://www.abilityint.com/hubfs/Images/how-ability-can-help-you-even-after-you-make-your-desksurfer-purchase.webp --- [01832 770759](tel:01832770759)[sales@abilityint.com](mailto:sales@abilityint.com) [01832 770759](tel:01832770759)[sales@abilityint.com](mailto:sales@abilityint.com) [![Ability International Logo](https://www.abilityint.com/hubfs/Ability%20International%20Logo.svg "Ability International Logo")](https://www.abilityint.com/) [![Ability International Logo](https://www.abilityint.com/hs-fs/hubfs/logo-1.png?width=183&height=50&name=logo-1.png "Ability International Logo")](https://www.abilityint.com/) - [Home](https://www.abilityint.com) - About - [About Us](https://www.abilityint.com/about) - [Health & Safety](https://www.abilityint.com/health-and-safety) - [Hire](https://www.abilityint.com/hire) - 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[Home](https://www.abilityint.com) - About - [About Us](https://www.abilityint.com/about) - [Health & Safety](https://www.abilityint.com/health-and-safety) - [Hire](https://www.abilityint.com/hire) - [Repair](https://www.abilityint.com/repair) - [Site Survey](https://www.abilityint.com/request-a-site-survey) - [Testimonials](https://www.abilityint.com/testimonials) - Products - Aluminum Scaffold Towers - [Ability Scaffold Towers](https://www.abilityint.com/ability-scaffold-towers) - [Aluminum Stairladder Tower](https://www.abilityint.com/solutions/aluminium-stairladder-tower) - [Bili Folding Base Aluminum Tower](https://www.abilityint.com/solutions/bili-folding-base-aluminium-tower) - [CHAMP](https://www.abilityint.com/height-adjustable-mobile-platform-champ) - Chimney Roof Access Ladders - [Adjust Abil Roof Ladder](https://www.abilityint.com/solutions/adjust-abil-roof-ladder) - [CARS Unit](https://www.abilityint.com/solutions/cars-unit) - [FASE (Fall Arrest Safety Equipment)](https://www.abilityint.com/solutions/fase-fall-arrest-safety-equipment) - [Ron Clark's Ladder Rest](https://www.abilityint.com/solutions/ron-clarks-ladder-rest) - [Ladder Stopper](https://www.abilityint.com/solutions/ladder-stopper) - [Aluminum Sectional Roof Ladder](https://www.abilityint.com/aluminium-sectional-roof-ladder) - Custom Access Solutions - [CAT Ladders](https://www.abilityint.com/solutions/cat-ladders) - [Fixed Height Mobile Platforms](https://www.abilityint.com/solutions/fixed-height-mobile-platforms) - [Special Custom Built Access Solutions](https://www.abilityint.com/solutions/special-custom-built-access-solutions) - [Hydraulic Platform with Fixed Steel Base](https://www.abilityint.com/solutions/hydraulic-platform-with-fixed-steel-base) - [Custom Mobile Steps](https://www.abilityint.com/solutions/custom-mobile-steps) - [Custom Built Access Products](https://www.abilityint.com/custom-built-access-products) - DeskSurfers - [DeskSurfers](https://www.abilityint.com/desksurfer-over-desk-access-platform) - [DeskSurfer Bridging Systems](https://www.abilityint.com/desksurfer-bridging-system) - [Why Do You Need A DeskSurfer?](https://www.abilityint.com/why-do-you-need-a-desksurfer) - Components - [Extruded Couplers](https://www.abilityint.com/extruded-couplers) - [Extruded Stabiliser Tees](https://www.abilityint.com/extruded-stabiliser-tees) - [Extruded Hooks](https://www.abilityint.com/extruded-hooks) - [Extruded Stabiliser Clamps](https://www.abilityint.com/extruded-stabiliser-clamps) - [Extruded Frame Catch](https://www.abilityint.com/extruded-frame-catch) - [Machined Spigots](https://www.abilityint.com/machined-spigots) - [DeskSurfer Spares/Parts](https://www.abilityint.com/desksurfer-spares/parts) - Training - [Training](https://www.abilityint.com/training) - [Online Training](https://www.abilityint.com/online-training) - Resources - [DeskSurfers Guide](https://www.abilityint.com/desksurfers-guide) - [Working At Height Guide](https://www.abilityint.com/working-at-height-guide) - [Blog](https://www.abilityint.com/blog) [![Contact Us](https://no-cache.hubspot.com/cta/default/7885436/interactive-190414916974.png)](https://www.abilityint.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKm3U47Hnny62dlHr5d%2FOkLUMmtC6VBq%2BNgltXdNbhnu3P60ztBn%2FezptlVX1WlMhA%2FuWWxfvFBqeqVRPE1pEV9DHYOeCFpcukTYtwzwGvrvJAuYoksYtWFcupXDLxuOA8kj%2FDA0I%2BfRS%2Bqp6hGlz3Nz4N5HjYsfxSxmoajmiyyUA%3D%3D&webInteractiveContentId=190414916974&portalId=7885436) 27 Maxwell RoadWoodston, PeterboroughCambridgeshire PE2 7JE [01832 770759](tel:01832770759)[sales@abilityint.com](mailto:sales@abilityint.com) [Working At Height](https://www.abilityint.com/blog/tag/working-at-height)[desksurfer](https://www.abilityint.com/blog/tag/desksurfer) # How Ability Can Help You Even After You Make Your Desksurfer Purchase by [Admin](https://www.abilityint.com/blog/author/admin) 2 min read Aug 22, 2025, 11:44:06 AM ![how-ability-can-help-you-even-after-you-make-your-desksurfer-purchase](https://www.abilityint.com/hs-fs/hubfs/Images/how-ability-can-help-you-even-after-you-make-your-desksurfer-purchase.webp?width=675&height=450&name=how-ability-can-help-you-even-after-you-make-your-desksurfer-purchase.webp) Are you looking at [hiring a Desksurfer](https://www.abilityint.com/desksurfer-over-desk-access-platform) but you aren’t sure how to operate it? Maybe you’re worried about troubleshooting it or having difficulty manoeuvring it. A good equipment hire specialist will make sure that you are supported every step of the way however, which is why at Ability International we will go out of our way to help you after you have purchased or hired our equipment. [![Request A Quote](https://no-cache.hubspot.com/cta/default/7885436/interactive-190412425768.png)](https://www.abilityint.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKy8Y%2FEYzZfHYr5rZ5YB0fWnopi8MlI8g8RhVauTkvxu%2BTVjf2V3I0%2BNce6yMC7En7NduvDNbFMls%2Bn1RVN3DvffO3j17eGhf0j3tWh2fIHUjW7HofITRquAw6Hpw0X%2Bpuy3VvbOsYMwXYBjbf49MAGXgh%2FM0ZNBY%2FlRjEwXic9kyQbr0wAIVTC&webInteractiveContentId=190412425768&portalId=7885436) ## **When Would You Need Specialist Equipment?** There are many types of indoor and outdoor work that may require specialist equipment for work at height. This could be anything from scaffold towers for both indoor and outdoor tasks, chimney roof access systems, or a Desksurfer for indoor work in which you need to access the ceiling. It is imperative that you do not attempt a DIY method of getting to the required height – The [Work at Height Regulations](https://www.hse.gov.uk/work-at-height/the-law.htm) are very clear about making sure no one is put at risk when carrying out jobs at height. Take a look at our products page if you are not sure which equipment you need. If you are carrying out indoor work, it is likely you will need a Desksurfer. ## **Navigating Unfamiliar Equipment** So, you have found the solution – great! But then what? It can be daunting to get your head around equipment that you are new to and have never used before. Written instructions aren’t always easy to translate into the real-life scenario, and what if it doesn’t quite go as planned and you need to get someone on the phone to help ASAP? ## **Ability Can Help** Luckily, our team at Ability International are experts both on and off-site and we understand that using new work at height solutions can be difficult to get to grips with at first. That’s why we are always at the other end of the phone to help you – just call us up if you are having trouble with your new equipment. We will be able to talk you through the exact steps to get your job up and running, making sure that you feel comfortable and know exactly what to do. Did you know that we offer ongoing maintenance after purchase of our equipment? And if you purchase a service from us within 30 days of [buying a Desksurfer](https://www.abilityint.com/blog/5-advantages-of-buying-a-desksurfer-platform), we apply a special offer – we discount the first year of service up to 10%. As part of your ongoing service, we follow PUWER legislation standards: every Desksurfer must undergo a yearly inspection to ensure safety, compliance, that it has not been damaged, and is in good working order. We’ll make sure that your Desksurfer is as good as it was the day it left the factory! We are always available on the phone to help in the meantime, too. ## **Get In Touch** The best customer service is the one that never ends, which is why you should [choose Ability](https://www.abilityint.com/blog/how-to-operate-a-desksurfer) for all of your height-related equipment. Our team will stay in touch to make sure that your purchased or hired equipment is working perfectly and we are just a phone call away should any problems arise. Give us a call to tell us about your requirements or fill out our enquiry form by [clicking here](https://www.abilityint.com/contact). [![Working-at-Height-Guide-LONG-CTA.1](https://www.abilityint.com/hs-fs/hubfs/Images/Working-at-Height-Guide-LONG-CTA.1.webp?width=691&height=269&name=Working-at-Height-Guide-LONG-CTA.1.webp)](https://www.abilityint.com/working-at-height-guide) - Recent - Topics - Archive Recent Topics - [Working At Height (70)](https://www.abilityint.com/blog/tag/working-at-height) - [injuries at work (23)](https://www.abilityint.com/blog/tag/injuries-at-work) - [Working at heights (22)](https://www.abilityint.com/blog/tag/working-at-heights) - [Work At Height Equipment (21)](https://www.abilityint.com/blog/tag/work-at-height-equipment) - [desksurfer (20)](https://www.abilityint.com/blog/tag/desksurfer) - [Working At Height Equipment (16)](https://www.abilityint.com/blog/tag/working-at-height-equipment) - [Health & Safety (10)](https://www.abilityint.com/blog/tag/health-safety) - [access platform (7)](https://www.abilityint.com/blog/tag/access-platform) - [Scaffold tower hire (6)](https://www.abilityint.com/blog/tag/scaffold-tower-hire) - [injuries (4)](https://www.abilityint.com/blog/tag/injuries) - [Rent a scaffold tower (3)](https://www.abilityint.com/blog/tag/rent-a-scaffold-tower) - [Scaffold tower for sale (3)](https://www.abilityint.com/blog/tag/scaffold-tower-for-sale) - [Work At Height Violation (3)](https://www.abilityint.com/blog/tag/work-at-height-violation) - [work related injuries (3)](https://www.abilityint.com/blog/tag/work-related-injuries) - [Chimney Access (2)](https://www.abilityint.com/blog/tag/chimney-access) - [Scaffold tower lease (1)](https://www.abilityint.com/blog/tag/scaffold-tower-lease) - [Servicing Work Equipment (1)](https://www.abilityint.com/blog/tag/servicing-work-equipment) - [case studies (1)](https://www.abilityint.com/blog/tag/case-studies) - [scary facts (1)](https://www.abilityint.com/blog/tag/scary-facts) See all Archive - [August 2026 (2)](https://www.abilityint.com/blog/archive/2026/08) - [July 2026 (2)](https://www.abilityint.com/blog/archive/2026/07) - [June 2026 (4)](https://www.abilityint.com/blog/archive/2026/06) - 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Our unique products, like the Desksurfer, stand as testaments to our commitment to practicality and originality.  [tel:01832770759](tel:01832770759)[mailto:sales@abilityint.com](mailto:sales@abilityint.com) About - [About Us](https://www.abilityint.com/about) - [Health & Safety](https://www.abilityint.com/health-and-safety) - [Hire](https://www.abilityint.com/hire) - [Repair](https://www.abilityint.com/repair) Downloads - [Working At Heights Guide](https://www.abilityint.com/working-at-height-guide) - [Guide To DeskSurfers](https://www.abilityint.com/desksurfers-guide) Company - [Blog](https://www.abilityint.com/blog) - [Training](https://www.abilityint.com/training) - [Online Training](https://www.abilityint.com/online-training) Contact - [Request A Site Survey](https://www.abilityint.com/request-a-site-survey) - [Request A Quote](https://www.abilityint.com/request-a-quote) - [Contact Us](https://www.abilityint.com/contact) Copyright © 2026 Ability International  |  Company: 2043599  |  VAT: 445 661 831 - [Terms](https://www.abilityint.com/terms-and-conditions) - [Privacy](https://www.abilityint.com/privacy-policy) - [Cookies](https://www.abilityint.com/cookie-policy) ```json { "@context" : "https://schema.org", "@type" : "WebPage", "description" : "At Ability International, we can help you after you purchase your desksurfer to get the most usage of it on-site.", "inLanguage" : "en-GB", "name" : "How Ability Can Help You After You Purchase Your Desksurfer", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.abilityint.com/hubfs/Ability%20International%20Logo.svg" }, "name" : "Ability International Limited", "url" : "https://www.abilityint.com/" }, "url" : "https://www.abilityint.com/blog/how-ability-can-help-you-after-you-purchase-your-desksurfer" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.abilityint.com/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.abilityint.com/blog/how-ability-can-help-you-after-you-purchase-your-desksurfer", "name" : "How Ability Can Help You Even After You Make Your Desksurfer Purchase", "position" : 2 } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Admin", "url" : "https://www.abilityint.com/blog/author/admin" }, "dateModified" : "2026-01-15T08:32:39.551Z", "datePublished" : "2025-08-22T10:44:06.000Z", "headline" : "How Ability Can Help You After You Purchase Your Desksurfer", "image" : [ "https://www.abilityint.com/hubfs/Images/how-ability-can-help-you-even-after-you-make-your-desksurfer-purchase.webp" ], "mainEntityOfPage" : { "@id" : "https://www.abilityint.com/blog/how-ability-can-help-you-after-you-purchase-your-desksurfer", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.abilityint.com/hubfs/Ability%20Logo.jpg" }, "name" : "Ability International Ltd" } } ``` ```json { "@context" : "https://schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Peterborough", "addressRegion" : "Cambridgeshire", "postalCode" : "PE2 7JE", "streetAddress" : "27 Maxwell Rd" }, "alternateName" : "Ability International", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "GB", "availableLanguage" : "en", "contactType" : "customer service", "telephone" : "+44 1832 226445" }, "geo" : { "@type" : "GeoCoordinates", "latitude" : 52.5547, "longitude" : -0.229 }, "image" : "https://7885436.fs1.hubspotusercontent-na1.net/hub/7885436/hubfs/Ability%20International.webp", "logo" : "https://www.abilityint.com/hs-fs/hubfs/logo-1.png", "name" : "Ability International Limited", "openingHoursSpecification" : [ { "@type" : "OpeningHoursSpecification", "closes" : "17:00", "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens" : "08:00" } ], "priceRange" : "£", "sameAs" : [ "https://x.com/abilityinterna1?lang=en-GB", "https://www.instagram.com/abilityinternational/", "https://www.facebook.com/abilityinternationallimited/", "https://www.linkedin.com/company/ability-international-ltd/?originalSubdomain=uk" ], "telephone" : "01832 770759", "url" : "https://www.abilityint.com/" } ```